Frequently Asked Questions

Shipping, payment, product advice and contact lens care in one place.

How long does delivery take?

Ready stock: Ships within 1-3 working days after payment. Preorder: 20-25 days.

Which courier do you use?

We support SPX, DHL, GDEX and J&T depending on parcel and destination.

Can I ask for colour recommendations?

Yes. WhatsApp us with your character, makeup style or desired look and we can recommend suitable lenses.

How do I pay after ordering?

After placing an order, you will go to the payment page and upload your payment proof.

Are contact lenses safe?

Keep hands clean, use lens solution, do not over-wear lenses, and stop wearing immediately if discomfort occurs.

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